Benson Honda & Mazda - (210) 341-1356

I told my daughter to drive her Honda Civic car to the honda dealership to change her transmission oil since it was due for one after taking it home noticed a leak and transmission was not working right. We took the car back with a wrecker it was leaking on my driveway never had before. She was told it still had transmission fluid but before the car was towed several people checked the transmission and It was empty I then went to the manager and he checked and yes it was empty so all this time was wasted due to improper knowledge. Now they tell me that I need a new transmission a cost about 2-3 thousand dollars when i just needed a transmission oil change. Now I have a car that does not move and transmission leak and I brought this car from them.

Do not purchase a car from Benson Honda in San Antonio, take a drive out to other honda dealers B the way, our 2008 we purchased with 33k miles has rusted rails on the front seats...wouldn't think a car with this low mileage would have rust already...thinking they didn't divuldge water damage, car was brought in from Louisiana, bought at auction. We questioned if it had any water damage after finding out where it was purchased by Benson. Mum was the word on their end. Service Department has been friendly, no complaints there. But all and all on the purchase end feel they are not honest. Sad thing to do to our son with the purchase of his first car.

I hate buying cars. The aggrivation of determining if you're getting a good deal and having to hassle with the salesman is something I really detest. I purchased a new car last year from a different dealership and it was a lengthy process of back and forth and "let me ask my manager". I was so happy with my experience at Benson Honda that I would purchase only Honda's for the rest of my driving years, just to shop there! We purchased a 2008 Odessey from Kevin Banks. He was patient, knowledgable, friendly and we never felt rushed. We also spoke with Sam (sorry I forgot his last name) who was very understanding and did EVERYTHING in his power to make us happy. We almost purchased a vehicle from a local competitor and all they did was tell us how horrible our experience would be if we purchased from Benson. They made us feel rushed and like I was wasting their time by not purchasing right now. The prices were very competitive so we decided to go with Benson because they didn't slam the competitor and I just had a better feeling about them. They were honest and after talking with Sam I just knew that they were going to treat us right. Thank Goodness we did! I gave them about a four hour notice that we were coming and they had the vehicle tinted, cleaned and waiting for us at the front door. There was no haggling, no pressure, I never felt rushed. I felt like they went above and beyond to make us happy. I would recomend anyone to Benson Honda!